Passages Counselling & Consulting Services Ltd. will adhere to privacy legislation, including the Personal Information Protection Act (PIPA), that came into force in Alberta on January 1, 2004 and the Health Information Act (HIA) that is expected to be proclaimed with revisions impacting the profession of Psychology in the fall of 2022. Passages Counselling & Consulting Services Ltd. shall follow the provisions in PIPA and HIA to ensure that the collection, use and disclosure of personal information about our clients and other individuals is protected.
Personally Identifiable Information
Passages Counselling & Consulting Services Ltd. directly collects personally identifiable information from you in person and only with your knowledge and consent. The examples of the personally identifiable information include your contact information such as your name, telephone number, address, date of birth, background information such as health and educational history, family and financial information obtained as a result of performing our services and billing purposes (the “Personally Identifiable Information”).
Use of Personally Identifiable Information
Passages Counselling & Consulting Services Ltd. may use collected Personally Identifiable Information to provide you with our services. We may also use the Personally Identifiable Information to provide you with news, special offers and general information about our services and events which we may offer.
Passages Counselling & Consulting Services Ltd. may employ third party companies (the “Agents”) to administer our website. The Agents may analyze how our website is used such as analyzing data, and maintaining site content. On behalf of Passages Counselling & Consulting Services Ltd., the Agents may collect other information which cannot identify you unless it is used in conjunction with Personally Identifiable Information such as your IP address, browser type, the pages of our website that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data. The Agents may receive and store certain information whenever you visit the website. The Agents may use your IP address to help diagnose problems with our server and to administer the website. The Agents may use your IP address to gather broad demographic information and for other purposes, but they are not allowed to use that information for any other purposes.
Release of Information Without Consent
Passages Counselling & Consulting Services Ltd. is required to disclose your Personally Identifiable Information to public authorities with a valid request such as a court order. We may also disclose your Personally Identifiable Information to appropriate authorities if we believe that such action is necessary for the reasons including but not limited to the following:
• To protect any child’s safety;
• To protect your or public safety; and
• To comply with law.
Please remember to include your postal address, email address and phone number with your correspondence.